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Innovation is our engine and our goal is to develop more intelligent and environmentally friendly applications.
We are leaders in residential and institutional water heating and offer the widest range of products to meet all market needs. Tankless heaters, high-recovery heaters, electric, gas, and solar models. In the early 1990s, we entered the solar energy market with thermal solar systems and later expanded into photovoltaic systems.
More recently, we began offering water purification solutions to complement users’ needs.
"Create a healthier way to live"
By offering our products and services, we aim to create a healthier way of life and provide the best possible experience to our customers, ensuring their maximum satisfaction, while promoting stability, growth for our team, and profitability for our stakeholders.
To establish Costa Rica as a key strategic center for Rinnai, contributing to the corporation’s growth and strengthening in the region, with the goal of becoming one of the leading companies within the Rinnai Group globally — all while actively supporting the transition toward market electrification.
The scope of the Quality Management System (QMS) It includes the design, manufacturing, sales, repair, maintenance, sale of spare parts, products, and projects such as electric and gas water heaters, solar water heating systems, solar systems, water purification systems, kitchen supplies, and commercial products manufactured and/or imported at the main headquarters located in Santa Ana; as well as repair services, spare parts sales, and general sales at the Curridabat and Heredia branches, and online sales.
Additionally, it includes technical services such as installations, maintenance, consulting, warranties, and project installations.
All the requirements of the INTE ISO 9001 standard apply to THERMO’s quality management system. . ..
To develop personal character of the highest level.
To base your efforts on a consistent philosophy.
To understand the fundamentals and consider matters with accuracy and clarity.
Somos una empresa dedicada al diseño, fabricación, comercialización y soporte de soluciones para calentamiento y filtración de agua, así como para el ahorro energético mediante tecnologías eficientes y sostenibles.
Nos comprometemos a satisfacer los requisitos de nuestros clientes, cumplir con los requisitos legales y reglamentarios aplicables, promover la innovación y mejorar continuamente la eficacia de nuestro Sistema de Gestión de la Calidad.
A través de la excelencia en nuestros procesos, el desarrollo de nuestro talento humano y el enfoque en el cliente, establecemos objetivos de calidad que contribuyen al crecimiento sostenible de la organización.
To be the first choice for customers and employees by driving an 11% increase in sales, with the goal of reaching one billion dollars in revenue by the year 2030.
To drive profitable and sustainable growth by achieving a 14% operating margin.
To win with electrification through innovation, reaching 50,000 units.
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